Privacy Policy

To be transparent about how we process and collect your personal information:

We want you to make informed choices about how your Personal Data is used and processed. This is why we created this page. To do so, we use various methods and procedures to give you relevant information about how your Personal Data is handled.
If we believe you require specific details, we will provide them at the appropriate time.
We are happy to answer any questions you may have and clarify any limitations imposed by law. You can reach us by email at: info@onyxcapvale.com

We will only use Personal Data for the purposes set out in this Policy.

We process Personal Data for a range of purposes, including providing the website to you, connecting you with third-party trading platforms (the "Services"), improving the site, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory or legal obligations, and carrying out administrative and business activities related to the Services.
We also process Personal Data to better understand your preferences and needs.

To exercise important tools that protect your rights regarding Personal Data:

To help you exercise these rights, we maintain dedicated resources for this purpose. Contact Us anytime to request access to your personal data. We will correct or delete it, or stop using it for specific or general purposes, upon request. We can also transfer the information to you or to a third party. We are equipped to accommodate your requests.

Protect Your Personal Data

We cannot guarantee complete security of your Personal Data, but we can guarantee that we will continue using a variety of methods and techniques to protect it.
Our Privacy and Security Policy is complete.

1. The Scope?

This Policy describes the type of Personal Data the Company collects on natural individuals and how it processes it, shares it with third parties, secures it, and other related practices.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or through a combination of additional information we hold or can access.
This Policy defines "processing" as any operation involving the use or collection of Personal Data, including the management, structuring, and storage of Personal Data.
Our services are intended for general audiences and are not designed for use by anyone under the age of 18. We do not knowingly collect information from anyone younger than 18, and we do not knowingly permit such persons to use our services. If we learn that we have collected information about a child, we will delete it as quickly as possible.

2. What Personal Data Do We Collect About You?

We collect Personal Data when you access our services and channels or visit our website. In some cases, we request your Personal Data directly. In others, we collect it by analysing how you use our Services or service channels, or by receiving it from our third-party partners.

You are not required to disclose personal information to the company. However, withholding certain information may prevent us from delivering our Services or granting you access to the website.

You are not obliged to provide Us with any Personal Data. In certain circumstances, however, you might need to supply Personal Data. Without it, We may be unable to deliver the Services, and you may be unable to access the website.

What Personal Data Do We Collect? When you visit our website, we collect the following personal information:

This includes information about your online activity log, traffic data (including IP address, date of access, and time of access), your language settings, software crash logs, browser type, and information regarding the device you used. This information is not personal data and cannot be used to identify you.
Personal Data we receive from you: any personal data you choose to provide to Us when you connect with a third-party online trading platform through Us.
Personal data you provide directly to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

Transfer of Personal Data to Third Parties

The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address information services, and user experience analytics providers.
You may also ask us to share specific Personal Data about you with third-party trading platforms. In these instances, we will provide the Personal Data you have given us to those third-party trading platforms. Use of your Personal Data by those platforms is subject to their own privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with related entities or business partners. This provides the Company with the resources needed to enhance and improve the products and services it offers customers.
Where necessary to protect the rights of third parties or safeguard assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data about you with potential investors, buyers, or lenders to the Company or any other company within the group, in connection with a transaction such as the transfer or sale of assets belonging to the Company or any other company within the group, or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other business within the group.

7. Cookies and Third-Party Services

We may use third-party services, such as advertising providers or analytics companies, on our website. These companies may also use cookies or similar technology.
Cookies are small text files placed on your device each time you visit or access the website. We use cookies to gather information about your preferences and browsing habits, improve your user experience, remember your preferences, and tailor the products and services you may enjoy. Cookies are also used for statistics and analytics.
Some of the cookies we use are session cookies. These are downloaded temporarily to your device and expire shortly after you close your browser. Other cookies are persistent, remaining on your device for a set period after you close your browser. Persistent cookies help the website recognise you as a returning user and allow you to access the website more easily on future visits.

Types of Cookies:

We may use this information depending on its purpose:

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

The Company will retain Personal Data for as long as necessary to fulfil the purpose for which it was processed, as described in this Policy, or for longer periods where required by law, regulations, policies, or applicable orders.
We share your data with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to ensure it is no longer needed.

9. Transfers of personal information to a third-party country or international organisation

10. Security of Personal Data We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures are reviewed and updated as needed to maintain an appropriate level of security. While we take reasonable steps to safeguard your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your personal data. You are responsible for keeping your account credentials, including your password and seed phrase, confidential. We will never ask you to share your seed phrase, and you should never disclose it to anyone. If we become aware of a data breach affecting your personal data, we will notify you and any applicable authority in accordance with our legal obligations.

We take appropriate organisational and technical precautions to safeguard Personal Data, including measures to prevent accidental or unlawful destruction, loss, or alteration of Personal Data.
We cannot guarantee that the security of your Personal Data will be maintained without error, and we cannot be held accountable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, Personal Data disclosed due to transmission errors, unauthorised access by a third party, or any other cause beyond our control.
Where legal or other obligations beyond our control require it, we may be required to disclose Personal Data concerning you to third parties, such as public authorities. We cannot control the security such third parties apply to your Personal Data in these circumstances.
No transmission of Personal Data over the internet can be guaranteed completely secure. The Company cannot ensure the security of Personal Data you transmit to Us online.

Hyperlinks to Third-Party Websites

This website contains links to third-party sites and applications. These sites and apps fall outside the Company's supervision, and we bear no responsibility for how they collect or process Personal Data. This Policy does not apply to actions taken through such sites or apps.
Before accessing or using any third-party website or app, We recommend reviewing its privacy policy. Consider carefully before providing any Personal Data to third parties.

12. Modifications to this Policy

Before accessing or using any third-party website or app we recommend, please read its privacy policy first. We also advise caution when providing Personal Data to these third parties.

13. Your Rights With Respect to Your Personal Information

You are entitled to request that we verify the accuracy of Personal Data collected about you, to have any inaccuracies corrected, and to have Personal Data deleted where we no longer have a valid reason to retain it. You may also request that we restrict the types of processing applied to your Personal Data.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you provide to us. You may exercise any of these rights by writing to the email address below.
Right of access
The Company will verify whether Personal Data concerning you is being processed. Where this is confirmed, you may access that Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Where requested, the data will be provided electronically.
The right of access must not adversely affect the rights and freedoms of others. Where a request would do so, the Company may refuse the request or limit the extent to which it is fulfilled.
Right to rectification
The Company will correct inaccurate Personal Data. You may request that incomplete Personal Data concerning you be completed, taking into account the purpose of processing.
Right to erasure
This right applies where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and no other legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing based on legitimate interests pursued by Us or a third party; (d) the Personal Data has been unlawfully processed; or (e) erasure is required to comply with a legal obligation to which the Company is subject.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law, or (b) to establish, exercise, or defend legal claims.
Right to restriction of processing
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, to establish, exercise, or defend legal claims, to protect the rights of another natural person, or for reasons of substantial public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on consent or a contract to which you are party, you have the right to receive the Personal Data you have provided to the Company and to review it.
You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising the right to data portability does not affect your rights under the right to erasure. The right to data portability must not adversely affect the rights and freedoms of others.
Right to object
You may object at any time to the processing of Personal Data concerning you where that processing is based on legitimate interests pursued by the Company or a third party, including profiling based solely on such legitimate interests. Where the Company can demonstrate compelling legitimate grounds for the processing, We may continue unless you can show that your rights, freedoms, and interests override those grounds, or where processing is necessary for the establishment, exercise, or defense of legal claims.
You have the right to object at any time to the processing of your Personal Data for direct marketing purposes.
Right to withdraw consent
You may withdraw your consent to Our processing of Personal Data concerning you at any time. This will not affect the lawfulness of any processing carried out on the basis of your consent before its withdrawal.
You have the right to lodge a complaint with your supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit your rights in relation to Personal Data concerning you, as described in this section 13.
We will provide the information requested under the rights described in section 13 within one month of receiving your request. This period may be extended by up to two months where necessary, taking into account the complexity and number of requests. We will notify you of any such extension, and the reasons for it, within one month of receiving your request.
Except where otherwise provided under section 13, information requested under your rights in this section will be provided free of charge. Where a request is unfounded or excessive, particularly if repetitive, We may charge a reasonable fee to cover the administrative cost of providing the information or taking the requested action, or may decline to act on the request.
Where We have reasonable doubts about the identity of the person making the request, the Company may request additional information to confirm your identity.